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Returns Policy

Acceptance of Terms

Please read these terms and conditions ('Terms') carefully. By using or accessing the RV-Interior Décor website at www.rvdezigns.com (the 'Site') and any related web pages, you are agreeing to the terms and conditions set out below.

 

Eligibility to use the Services

To register with and shop with www.rvdezigns.com you must be eighteen (18) years of age or over and you are able to understand and agree to the terms, conditions, obligations, representations, and warranties set forth in these Terms. If you are a minor i.e. under the age of 18 years, you may use www.rvdezigns.com only with the involvement of a parent or guardian.

 

Returns is a plan given by particular dealers straight forwardly under this approach as far as which the alternative of trade, substitution as well as discount is offered by the individual merchants to you. All items recorded under a specific class might not have similar Returns strategy. For all items, the profits/substitution strategy gave on the item page will beat the overall brings strategy back. Do allude the particular thing's appropriate return/substitution strategy on the item page for any special cases for this profits strategy and the table beneath.

 

The merchandise exchange is separated into three sections; Do peruse all areas cautiously to comprehend the conditions and cases under which returns will be acknowledged.

Part 1 – Category - Interior Décor Products

Category Return Policy
Wall Mounted Décor Items, Living room Interior décor, Bedroom Interior products, Lamps, Paintings, wall clock and all Home Interior Décor Products. 7-14 days

Replacement or exchange

Free replacement will be provided within 7 days if the product is delivered in defective/damaged condition or different from the ordered item.

 

Modular Kitchen accessories 7-14 days

Replacement or exchange

Free replacement will be provided within 7 days if the product is delivered in defective/damaged condition or different from the ordered item.

 

Please keep the product intact, with original accessories, user manual and warranty cards in the original packaging at the time of returning the product.

No Returns categories Some products of home decor categories are not returnable due to their nature or other reasons. For all products, the policy on the product page shall prevail.

You can view the list of non-returnable products under each product details.

 

Part 2 - Returns Pick-Up and Processing

In case of returns where you would like item(s) to be picked up from a different address, the address can only be changed if pick-up service is available at the new address

During pick-up, your product will be checked for the following conditions:

Category Conditions
Correct Product IMEI/ name/ image/ brand/ serial number/ article number/ bar code should match and MRP tag should be undetached and clearly visible.
Complete Product All in-the-box accessories, (if any) should be present.
Unused Product The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/return tags/warranty seals (wherever applicable).
Undamaged Product The product should be undamaged and without any scratches, dents, tears or holes.
Undamaged Packaging Product's original packaging/ box should be undamaged.

The field executive will refuse to accept the return if any of the above conditions are not met.

For any products for which a refund is to be given, the refund will be processed once the returned product has been received by the seller.

Part 3 - General Rules for a successful Return

  1. In certain situations where the seller unable to process a replacement in any way, a refund will be given.

 

  1. During open box conveyances, while tolerating your request, on the off chance that you got an alternate or a damaged item, you will be given a discount/return. Whenever you have acknowledged an open box conveyance, no return solicitation will be prepared, aside from assembling abandons. In such cases, this class explicit substitution/return general conditions will be pertinent.

 

  1. Wrong Delivery - (Customer got conveyance message, item not conveyed):

 

'In the event that the item was not delivered and you got a delivered  affirmation email/SMS, report the issue inside 7 days from the date of conveyance affirmation for the seller to examine.'

 

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